FAQ

 

Odell&Co. - Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Delivery times vary based on your location and the shipping method selected at checkout.

Q: Do you offer international shipping?
A: Yes, we ship worldwide! Shipping rates and delivery times will vary depending on your location.

Q: Can I change or cancel my order after placing it?
A: Unfortunately, once an order has been placed, we are unable to make changes or cancellations. Please double-check your order before confirming.

Returns & Exchanges

Q: Do you accept returns or exchanges?
A: No. All sales are final. We do not offer returns or exchanges at this time. Please review your order carefully before purchasing.

Q: What if my item arrives damaged or incorrect?
A: Once a package is shipped, the shipping carrier is responsible. However, if you receive an incorrect item, please contact us at loyrincon2387@gmail.com and we’ll do our best to resolve the issue.

Product & Sizing

Q: How do I know what size to order?
A: Each product page includes a size guide. If you're between sizes or need additional help, feel free to reach out to us!

Q: Are your items true to size?
A: Yes, most of our items fit true to size unless stated otherwise in the product description.

Other Questions

Q: How can I contact Odell&Co.?
A: You can reach us at loyrincon2387@gmail.com for any questions or concerns.

Q: Do you restock sold-out items?
A: Some items may be restocked depending on demand. Follow us on social media or subscribe to our newsletter for updates!